Civora
Guide contents

Guide

Everyday work for everyone

The overview, your Approvals inbox, expense requests, transport, community feedback, My HR, mail and search.

Who uses it: Every member of staffOpen in Civora

What it is for

Whatever your department, a few things are the same for everyone. The Overview shows what needs you and how the organisation is doing. Your Approvals inbox collects everything waiting on your decision, from every department. Anyone can raise an expense request, ask for transport, log community feedback, and use My HR for leave, payslips, timesheets, reviews and policies.

The search at the top (Ctrl K or ⌘ K, or the / key) jumps to any page, starts common actions and finds projects, grants, donors, partners, people, departments, field reports and requests you are allowed to see.

Setting it up

1Your first sign-in

  1. Sign in with the email and temporary password you were given; you are asked to choose your own password.
  2. If your role needs it, set up two-step sign-in with an authenticator app and keep the recovery codes safe.
  3. On a phone, add Civora to your home screen from the browser menu.
  4. Optionally connect your work mailbox under Mail.

How to

Raise an expense request

  1. Choose Create → New expense request.
  2. Pick the project and the budget line; the line decides the grant. Enter the amount, purpose and payee, and attach quotations.
  3. If the donor requires approval for this amount, enter the donor's approval reference.
  4. Submit: it follows the approval chain set by your organisation (supervisor, then the roles the amount calls for).

If a donor rule stops the request, the message says why and what to do. Purchases go on to Procurement once approved; other requests are paid by Finance.

Decide what waits on you

  1. Open Approvals: requests, field reports, leave, timesheets, reviews, explanations and actions in one place.
  2. Open each item to see the full record and decide; every decision is recorded with your name and the time.

Request leave and see your payslips

  1. Open My HR. Under *Leave*, request time off and name who covers for you.
  2. Payslips, timesheets, reviews, policies to acknowledge and your documents are in the other tabs.

Ask for transport

  1. Open Transport, give the date, destination, passengers and the budget line.
  2. Logistics assigns a vehicle and driver; you see it on the same page.

Log community feedback

  1. Open Community feedback and record what the person told you, how to reach them, and the project.
  2. Complaints about staff conduct, fraud or abuse go only to the people who handle them.

File an email on a record

  1. In Mail, open the email and choose File on a record; Civora suggests the grant or project from codes in the subject.
  2. Filed emails appear under *Correspondence* on that record for everyone who can see it.

Rules Civora enforces

Controls built into the system, so good practice does not depend on memory.

  • You see only what your role and your projects allow.
  • Every change is recorded in the audit log with who, what and when.
  • Approving a request is not paying it; payment is recorded separately by Finance.

How it connects

Last checked against Civora on 30 Oct 2026.